order please call 800-365-4548.
Hours: 9:00AM - 11:00 AM and
12:00PM - 5:00PM Monday thru
specify our catalog number and
quantity to avoid delays in
processing your order.
unforeseen problems occur, orders
placed by 4:45pm
will ship the following day.
need to call before or after
office hours, please call and
leave a message, and we will
return your call as soon as we
may fax your order any time of day
to 806-419-1503 or 800-365-4548.
Every effort will be made to
comply with your request. However,
if it is impossible to do so
within the scope of our
operations, the addition(s) will
be treated as a separate order
subject to our regular terms and
We will make every effort to
comply, however, we cannot be held
responsible if already shipped.
Prices are subject to change
without notice. We will, however,
try to notify you in advance of
any major price changes.
MasterCard, Visa or Discover.
All orders will ship Priority Mail
or UPS. Call for rates.
All shipments are packed carefully
using standard approved methods.
If any damage occurs in transit,
do not refuse shipment, as this
causes unnecessary delays and
expenses. Notify carrier for loss
If any merchandise is received in
a damaged condition, please report
damage to us at once and hold the
original carton, packing
materials, and goods for
Claims must be made within ten
(10) days of receipt of shipment.
Invoice number is required.
There will be a 20% re-stocking
fee on any goods returned
in original condition.
Also, please furnish us with an
Invoice, Number, Date and Item
Must be freight
accompanied by a detailed
explanation of the problem
along with a request for
Credit or Replacement. If
there is no note, we will
issue Credit only.
Switchco will pay
the return freight on
replacements. UPS ground or
U.S. Postal Service. Any Air
shipments will be at the
not credit freight
on Warranty Returns.